Over the past few decades, the focus on IT Service Management (ITSM) has evolved into Enterprise Service Management (ESM), transitioning from an emerging market to a mainstream practice. This shift has moved the perspective from ITSM versus ESM to ITSM plus ESM, driving the digital transformation

Covid-19 has already spread across 200+ countries infecting more than 1 Million people and causing more than 50,000 deaths globally. There are warnings from the UN about the World Economy going into recession causing uncertainty among millions of businesses and workers and the humongous financial

With increased pressure from consumers and investors, most mining companies have started adopting sustainable mining practices. Owing to the increase in digitalization, replacement of aged assets to increase operational efficiency, concurrently improving workers’ health and safety, and, reducing

While the industry is moving towards data democratization and providing access of data to everyone to bring more value out of data, still ensuring data compliance is very essential to comply with data security for critical and sensitive data. GDPR (General Data Protection Regulation) is Europe's

New Year brings with it a very special vibe. More so with 2021, as there is so much wrapped up in it – the collective hope of humanity to emerge from the current crises and longing that it will be the year of a valiant comeback. As curtains fall on 2020, there is no simple way to sum up this

India is on the path to a software revolution that will transform the digital landscape of industries and the country. The government of India (GoI) is going above and beyond in its digitalization initiatives under the "Digital India" banner with plans to streamline public services even more, making

In April 2024, the Financial Conduct Authority (FCA) published a guide for its new anti-greenwashing rule aimed at improving protection for whistleblowers and enabling better reporting mechanisms. Even more recently, in August, the EU Artificial Intelligence (AI) Act came into effect, introducing a

The evolution of technology is reshaping the landscape in the dynamic realm of professional services, offering unprecedented opportunities and challenges. As we navigate this transformative journey, it's crucial to understand how these technological advancements will reshape the way we work and